Above average verbal and written communication skills - ability to speak accurately, using proper grammar, and good enunciation. Ability to listen attentively and to use the information provided by clients to tailor responses and actions to meet the client’s specific needs. Ability to work in a fast-paced, hectic, changing environment.WINNIPEG, MB, Jan. 17, 2023 /PRNewswire/ - 24-7 Intouch, a global leader in contact center and technology solutions, announced today it is changing its corporate name to IntouchCX to better align ... As a centrally-located economic hub in Western Canada, Winnipeg attracts many cultural backgrounds, including people fluent in French. Our Winnipeg campuses include our global headquarters and 2 additional locations, each fully equipped with state-of-the-art training rooms, industry-leading security features, and fulfillment areas. Las Vegas, NV Campus. Our Las Vegas campus is located in the heart of the city. Situated along major […] Phoenix, AZ Campus. Join our IntouchCX team at our expansive Mesa campus, where the campus includes inviting branding […]Jan 17, 2023 · IntouchCX is a global leader in customer experience management, digital engagement, and technology solutions. The company has rebranded from 24-7 Intouch …IntouchCX | 188,589 followers on LinkedIn. We are IntouchCX. Where innovation meets industry. Where passion meets purpose. Where scale meets soul. | We are IntouchCX, where innovation meets industry, where dreamers meet doers, and where scale meets soul. We are revolutionizing the global customer experience across all industries, delivering …A Brighter Future. IntouchCX is a collective of vibrant individuals, each with unique stories, aspirations, and contributions. Our Intouch Communities help us foster a workplace that's diverse, inclusive, and innovative. We are connected by purpose, driven by passion, and inspired by performance.Global customer care and technology company, providing value-driven solutions for over 20 years. Ecosystems. Solutions.Feb 22, 2023 · Learn about IntouchCX in popular locations. Companies. Information Technology Support Services. IntouchCX. Employee Reviews. 203 reviews from IntouchCX employees about IntouchCX culture, salaries, benefits, work-life balance, management, job security, and more.Harry Roy McLaughlin. SVP, Artificial Intelligence. As the SVP of Artificial Intelligence, Roy is committed to integrating state-of-the-art AI technologies into every facet of our company's operations. He crafts and executes aggressive AI strategies, fostering an environment of innovation and ensuring the seamless integration of AI solutions ...Mike Henderson. Global COO. As Global COO, Mike is responsible for all aspects of IntouchCX's global operations, with a particular focus on leadership mentoring and development, global operating standards, and continuous process improvement. Mike has over 30 years of experience in the customer service industry, leading operations in the … IntouchCX is a company that provides customer experience solutions for global brands. You can contact them by phone, email, or chat to learn more about their services, careers, or CX passion. Guatemala City Campus. Country: Guatemala. Guatemala City Campus. Situated in the heart of downtown with a safe business community, our IntouchCX Guatemala City […]He oversees and develops strategies for compensation, workforce, and talent acquisition. In addition, he supports and supervises IntouchCX’s occupational health and wellness programs, disability management, and organizational diversity. Marc has led our human resources department since 2009. Before his career with us, Marc held key roles in ...Refer a friend you think would make a good fit for our team, and help make IntouchCX even stronger. Get rewarded for each friend referral when they’re hired. Work with your friends and earn some cash. What’s better than that? Learn more about the Rules and Regulations. Check the status of your referrals. See our ongoing referral promos.Global customer care and technology company, providing value-driven solutions for over 20 years. Ecosystems. Solutions.Provide an unmatched experience that lasts as long as your products. The quality of your customer service should match the quality of your products. IntouchCX helps our brand partners deliver this through expert support that fosters loyalty.A human-centered approach that’s built on wellness, security, and digital transformation. IntouchCX transforms health tech into an intuitive and safe experience that makes customers feel supported and heard.IntouchCX challenges the status quo. Our Innovation team is a collective of disruptive mindsets, problem solvers and researchers that confront business-as-usual processes to …Sep 5, 2023 · 24-7 Intouch Outsourcing and Offshoring Consulting Winnipeg, Manitoba 112,890 followers We are now officially IntouchCX.IntouchCX. Salaries. Average IntouchCX hourly pay ranges from approximately $16.35 per hour for Customer Service Representative to $19.00 per hour for Recruiter. The average IntouchCX salary ranges from approximately $42,189 per year for Team Supervisor to $109,548 per year for Senior System Engineer.IntouchCX has global campuses across 9 countries, each delivering localized support and exceptional experiences for our partners and customers.Case Study: Augmented Reality Gaming Support. Augmented Reality Gaming is multi-faceted and requires an adaptable high-touch service. Gamers expect real-time support that’s fast and accurate — the exact experience a San Francisco-based AR gaming powerhouse wanted to provide. After partnering with IntouchCX they saw significant …Home |. Locations. | Latin America. Latin America. Delivering exceptional experiences in our Latin America & Caribbean campuses for over 15 years. We are the top CX partner for …Workforce Management - IntouchCX. Home |. Solutions. Workforce Management. Manage Your Workforce in Real Time. Forecasting, planning, and managing your workforce can …Feb 10, 2024 · I see a lot of people making $300k-500k+/yr and curious to hear some unfiltered opinions about how your life is going. I know sometimes I think it would be nice to be making bank but I imagine there are things which come with the territory that I don’t consider. (Including your salary would be helpful.) 138.We judge our success on morethan just making money. It really speaks to who we are as a company with our community involvement and the programs we've created for our employees. You’ll see it everyday that we are more about a positive culture and the impact we can have, rather than a dollar figure.Data Annotation. We bring together content specialists and cutting-edge AI technology for increased quality, efficiency, and accuracy. We have extensive experience adapting to changing volumes and implementing resolution workflows for a wide range of data types, including text, image, video, and voice to deliver high volume annotation.The ability to be consistently ready to work and on time as scheduled. Reliable internet speed and broadband connection. A secure area in the home to work from. The ability to work effectively in a work-at-home setting. The understanding that although this is a Work from Home position, you must be located in Mesa / Phoenix area.Oct 12, 2023 · WINNIPEG, MB – OCTOBER 12, 2023 – IntouchCX, a leading global customer experience and technology company, has announced its expansion into Egypt. This is the second global footprint expansion for IntouchCX in 2023. In February, the Company expanded its operations to Kuala Lumpur, Malaysia. IntouchCX plans to open …Global customer care and technology company, providing value-driven solutions for over 20 years. Ecosystems. Solutions.IntouchCX. 188,510 followers. 1w. We are happy to announce that IntouchCX has been recognized as a Leader in Customer Experience (CX) Services Transformation in the NelsonHall 2024 Vendor Evaluation & Assessment Tool (NEAT) report. This is the first time IntouchCX has participated in the NelsonHall NEAT assessment.IntouchCX. 188.601 seguidores. 1 semana. We are happy to announce that IntouchCX has been recognized as a Leader in Customer Experience (CX) Services Transformation in the NelsonHall 2024 Vendor Evaluation & Assessment Tool (NEAT) report. This is the first time IntouchCX has participated in the NelsonHall NEAT assessment. A win for you, is a win for us. Our solutions deliver unmatched customer experiences and actionable insights, while leveraging our technology and innovation to improve performance and engagement. We do all this while remaining true to the culture and brand identity of our partners. How much does IntouchCX in the Philippines pay? See IntouchCX salaries collected directly from employees and jobs on Indeed. Please note that all salary figures are approximations based upon third party submissions to Indeed.IntouchCX. 188.480 seguidores. 6 días. We are happy to announce that IntouchCX has been recognized as a Leader in Customer Experience (CX) Services Transformation in the NelsonHall 2024 Vendor Evaluation & Assessment Tool (NEAT) report. This is the first time IntouchCX has participated in the NelsonHall NEAT assessment.Cebu, Philippines. Cebu is the largest island in the Visayas region, boasting an ethnically diverse population of Malay, Chinese, and Filipino inhabitants, and a growing number of Westerners. This densely populated area has a vast, experienced labor pool of young and educated people, making our Cebu campus a strategic location for delivering ...IntouchCX. Salaries. Average IntouchCX hourly pay ranges from approximately $16.35 per hour for Customer Service Representative to $19.00 per hour for Recruiter. The average IntouchCX salary ranges from approximately $42,189 per year for Team Supervisor to $109,548 per year for Senior System Engineer.IntouchCX. Salaries. Average IntouchCX hourly pay ranges from approximately $16.35 per hour for Customer Service Representative to $19.00 per hour for Recruiter. The average IntouchCX salary ranges from approximately $42,189 per year for Team Supervisor to $109,548 per year for Senior System Engineer.Feb 8, 2023 · Information Technology Support Services. IntouchCX. Employee Reviews. Give Feedback. 96 reviews from IntouchCX employees about IntouchCX culture, salaries, benefits, work-life balance, management, job security, and more.Sep 5, 2023 · 24-7 Intouch Outsourcing and Offshoring Consulting Winnipeg, Manitoba 112,890 followers We are now officially IntouchCX.Enhance Your Customer Care Quality. The key to customer loyalty is elevating customer experience . We make Quality Assurance (QA) scoring easier by defining your KPI goals and building out custom QA evaluation criteria. Our QA team identifies customer issue trends and creates opportunities to drive performance improvement and experience.WINNIPEG, MB – APRIL 12, 2023 – IntouchCX has been named a winner in the 2023 Excellence in Customer Service Awards by Business Intelligence Group. IntouchCX received the award in the Technology of the Year category for its Generative AI solution. The Company has been pioneering its AI-powered technology with its Laivly solution, …Provide an unmatched experience that lasts as long as your products. The quality of your customer service should match the quality of your products. IntouchCX helps our brand partners deliver this through expert support that fosters loyalty.Global customer care and technology company, providing value-driven solutions for over 20 years.24-7 Intouch Apr 2022 - Feb 2023 11 months. Teleperformance 4 years 6 months Senior call center Supervisor ... Director of Operations at Intouch CX Calabarzon, Philippines. Connect Gustavo Gonzales Program Director LSSBB Cebu. Connect Anna Kirykou, MBA ...Each of our IntouchCX campuses in Tegucigalpa features comfortable workspaces, rooftop cafes, and cafeterias. With just a 20-minute average commute in this transit-accessible city, you can prioritize work-life balance.IntouchCX is a company that provides customer experience solutions for global brands. You can contact them by phone, email, or chat to learn more about their services, careers, or CX passion.Global customer care and technology company, providing value-driven solutions for over 20 years. Ecosystems. Solutions.Las Vegas, NV Campus. Our Las Vegas campus is located in the heart of the city. Situated along major […] Phoenix, AZ Campus. Join our IntouchCX team at our expansive Mesa campus, where the campus includes inviting branding […]The process took 1 day. I interviewed at IntouchCX (Winnipeg, MB) in Mar 2024. Interview. You would have a one-on-one interview with the Hiring Manager where you would be briefed about the company and asked some basic customer service-like questions. Make sure you arrive at least 10 mins early.apply.intouchcx.comGuatemala City Campus. Country: Guatemala. Guatemala City Campus. Situated in the heart of downtown with a safe business community, our IntouchCX Guatemala City […]IntouchCX | 188,518 followers on LinkedIn. We are IntouchCX. Where innovation meets industry. Where passion meets purpose. Where scale meets soul. | We are IntouchCX, where innovation meets industry, where dreamers meet doers, and where scale meets soul. We are revolutionizing the global customer experience across all industries, delivering …Jan 17, 2023 · IntouchCX is a global leader in customer experience management, digital engagement, and technology solutions. The company has rebranded from 24-7 Intouch …Matt Wheatley. As Chief Revenue Officer, Matt is responsible for overseeing and optimizing all growth and revenue generating strategies, including sales, client growth, innovation and technology, and experience-driven solutions across multiple ecosystems. Matt has been with IntouchCX since 2010, and has held multiple roles in business ...November 2, 2023. Winnipeg, MB – November 2, 2023 – IntouchCX, a global leader in contact center and technology solutions, has announced the appointment of Mitul Kotecha and Shane Kozlowich as its new Co-Chief Executive Officers. Kotecha and Kozlowich, who have both been with the company for over a decade, bring a wealth of experience to ...Harry Roy McLaughlin. SVP, Artificial Intelligence. As the SVP of Artificial Intelligence, Roy is committed to integrating state-of-the-art AI technologies into every facet of our company's operations. He crafts and executes aggressive AI strategies, fostering an environment of innovation and ensuring the seamless integration of AI solutions ...IntouchCX | 188,589 followers on LinkedIn. We are IntouchCX. Where innovation meets industry. Where passion meets purpose. Where scale meets soul. | We are IntouchCX, where innovation meets industry, where dreamers meet doers, and where scale meets soul. We are revolutionizing the global customer experience across all industries, delivering …Cairo Campus. As a team member, you’ll play a key role in our success as we expand […] Cairo, Egypt. Our new Cairo campus is set to be the hub for innovation in the heart […]Working as a Work from Home Customer Service Representative (Spanish Bilingual), You Will: Assist all customers through inbound calls, emails, and/or chats. Communicate a variety of information to the customer. Be an active listener and help resolve customer inquiries. Provide a meaningful and positive experience with every customer interaction.Oct 12, 2023 · WINNIPEG, MB – OCTOBER 12, 2023 – IntouchCX, a leading global customer experience and technology company, has announced its expansion into Egypt. This is the second global footprint expansion for IntouchCX in 2023. In February, the Company expanded its operations to Kuala Lumpur, Malaysia. IntouchCX plans to open …IntouchCX is a company that provides customer experience solutions for global brands. You can contact them by phone, email, or chat to learn more about their services, careers, or CX passion.Above average verbal and written communication skills - ability to speak accurately, using proper grammar, and good enunciation. Ability to listen attentively and to use the information provided by clients to tailor responses and actions to meet the client’s specific needs. Ability to work in a fast-paced, hectic, changing environment.Metropolitan Manila comprises six cities and 12 towns. As the capital city of the Philippines, Manila is densely populated with an experienced labor pool of highly educated young workers, making it the perfect location for our campuses. Our 2 Manila campuses are located in Quezon City, each being over 300,000 square feet and equipped with 20 ...February 13, 2024. Winnipeg, MB – February 13, 2024 – IntouchCX has announced today the acquisition of Beliveo, a leading nearshore contact center and business processing outsourcer (BPO) in Mexico. IntouchCX and Beliveo are leaders in the customer care industry, focused on pairing the highest customer experience with best-in-class technology.IntouchCX boasts two exceptional campuses in Manila, Philippines, designed to provide employees with the optimal environment for success. The Araneta Manila campus offers ample space for employees to work, collaborate, and recharge. The campus includes inviting branding that helps our employees feel like true extensions of our brand partners.Our Intouch Communities allow us to foster a workplace where every voice matters, creating a more diverse, innovative, and collaborative future. By uniting under shared interests and goals, we're breaking down barriers, amplifying voices, and driving meaningful change. Our company-wide Intouch Communities includes a community dedicated to ...Jeff Fettes. As Founder & Board Member, Jeff has been instrumental in the founding and growth of IntouchCX. Jeff continues to work closely with our board on strategic decisions, and is the CEO of Laivly, IntouchCX’s contact center technology partner. Since our start in 2001, Jeff has fueled IntouchCX’s entrepreneurial spirit with his ...Technology-driven security and support for the biggest fintech platforms. Leveraging our expertise in brand safety, fraud management, security and privacy, we build physically secure and compliant spaces backed by IT and data security specialists, so that your customer data is prioritized and protected.A Community Built to Thrive in India. We believe that creating an environment where everyone feels included, and respected enriches our company as a whole. Our Intouch Communities allow us to foster a workplace where every voice matters, creating a more diverse, innovative, and collaborative future. By uniting under shared interests and goals ... Orlando,FL Campus. Our vibrant IntouchCX Orlando campus includes branding that engages employees as extensions of our partner brands. As a valued member of our team, you’ll have the opportunity to make a significant impact in an environment dedicated to shaping the future of customer support. Delivering exceptional experiences in our Latin America & Caribbean campuses for over 15 years. We are the top CX partner for Tech, Retail/eCommerce, Edtech, Smart Home, and Gig Economy clients in Latin America and the Caribbean. Each of our campuses is strategically located near the United States for enhanced collaboration, communication, and ... Nov 3, 2023 · In the context of customer experience, generative AI can completely transform brands’ CX with real-time decision making and action between support workflows and the customer-facing agent. With the power to reduce total customer interaction time by 55%, leading to increased accuracy and CSAT, generative AI can be an invaluable tool …Cebu Campus. Our Cebu campus offers an ideal setting for an enriching career. Situated conveniently next to the bustling Cebu Business Park, our campus ensures easy access and a quick commute to six neighboring cities. A collaborative work environment is fostered across open floor workspaces.November 2, 2023. Winnipeg, MB – November 2, 2023 – IntouchCX, a global leader in contact center and technology solutions, has announced the appointment of Mitul Kotecha and Shane Kozlowich as its new Co-Chief Executive Officers. Kotecha and Kozlowich, who have both been with the company for over a decade, bring a wealth of experience to ...Case Study: Augmented Reality Gaming Support. Augmented Reality Gaming is multi-faceted and requires an adaptable high-touch service. Gamers expect real-time support that’s fast and accurate — the exact experience a San Francisco-based AR gaming powerhouse wanted to provide. After partnering with IntouchCX they saw significant …November 4, 2022. “Agents prioritize the player experience, ensuring that the customer support they provide will result in an improved experience for the player.”. As the video game industry has evolved in recent years, it has also become more complex. The Gaming Market was valued at USD 198.40 billion in 2021, and it is expected to reach a ...A Community Built to Thrive in India. We believe that creating an environment where everyone feels included, and respected enriches our company as a whole. Our Intouch Communities allow us to foster a workplace where every voice matters, creating a more diverse, innovative, and collaborative future. By uniting under shared interests and goals ...Located in the Sula Valley of northern Honduras, San Pedro Sula is one of the country’s main transportation hubs. Known for having one of the highest number of bilingual schools in Central America, the city provides a large talent pool of accent-neutral bilingual English- and Spanish-speaking workers. Our San Pedro Sula campus is over 22,000 ...Salary estimated from 8 employees, users, and past and present job advertisements on Indeed. Customer Service. Customer Service Representative. $16.74 per hour. 5 salaries reported. Inbound Customer Service Representative. $17.97 per hour. 3 salaries reported. Explore more salaries.Global customer care and technology company, providing value-driven solutions for over 20 years.Working as a Work from Home Customer Service Representative (Spanish Bilingual), You Will: Assist all customers through inbound calls, emails, and/or chats. Communicate a variety of information to the customer. Be an active listener and help resolve customer inquiries. Provide a meaningful and positive experience with every customer interaction.In 2022, IntouchCX was the winner of the Inclusive Employment Award in the Young Talent category in Bogotá. Our Intouch Communities allow us to foster a workplace where every voice matters, creating a more diverse and collaborative future. We offer a variety of well-being activities such as yoga and meditation, both virtually and on-campus. 188,387 followers. 5d. We are happy to announce that IntouchCX has been recognized as a Leader in Customer Experience (CX) Services Transformation in the NelsonHall 2024 Vendor Evaluation & Assessment Tool (NEAT) report. This is the first time IntouchCX has participated in the NelsonHall NEAT assessment. The report evaluates companies in their ...
Athens Campus. Established in 2020, our campus is complete with spacious work stations and lounge areas for […]. Gloss lab
The ability to be consistently ready to work and on time as scheduled. Reliable internet speed and broadband connection. A secure area in the home to work from. The ability to work effectively in a work-at-home setting. The understanding that although this is a Work from Home position, you must be located in Mesa / Phoenix area.Feb 13, 2024 · February 13, 2024. Winnipeg, MB – February 13, 2024 – IntouchCX has announced today the acquisition of Beliveo, a leading nearshore contact center and business processing outsourcer (BPO) in Mexico. IntouchCX and Beliveo are leaders in the customer care industry, focused on pairing the highest customer experience with best-in-class technology. Well-Being. We take well-being seriously. It’s at the heart of our culture, and we strive to put our people first so they can put your people first. IntouchCX accelerates growth and delivers exceptional CX by focusing on well-being, innovative strategies, and … Tegucigalpa is the capital city of Honduras. While Spanish is the official language, it’s also the largest English-speaking population in the region. Our Tegucigalpa campuses employ a skilled labor force with a strong cultural affinity for North American brands. Our strategic locations in Tegucigalpa are well insulated from natural disasters ... Feb 8, 2023 · Information Technology Support Services. IntouchCX. Employee Reviews. Give Feedback. 96 reviews from IntouchCX employees about IntouchCX culture, salaries, benefits, work-life balance, management, job security, and more.IntouchCX has global campuses across 9 countries, each delivering localized support and exceptional experiences for our partners and customers.The success of our people is at the core of our business. Each of our global campuses is designed with this in mind, so everyone feels valued, motivated, and most importantly, happy. IntouchCX. 188,185 tagasubaybay. 2d. We are happy to announce that IntouchCX has been recognized as a Leader in Customer Experience (CX) Services Transformation in the NelsonHall 2024 Vendor Evaluation & Assessment Tool (NEAT) report. This is the first time IntouchCX has participated in the NelsonHall NEAT assessment. Find out what works well at IntouchCX from the people who know best. Get the inside scoop on jobs, salaries, top office locations, and CEO insights. Compare pay for popular roles and read about the team’s work-life balance. Uncover …Enhance Your Customer Care Quality. The key to customer loyalty is elevating customer experience . We make Quality Assurance (QA) scoring easier by defining your KPI goals and building out custom QA evaluation criteria. Our QA team identifies customer issue trends and creates opportunities to drive performance improvement and experience. IntouchCX Honduras, Tegucigalpa, Honduras. 403,808 likes · 67 talking about this. Where innovation meets industry, where dreamers meet doers, and where scale meets soul. Orlando, United States. Orlando, United States. Orlando is home to a diverse community of educated individuals who speak a variety of languages including English, Spanish, French, and Portuguese. Our Orlando campus is over 100,000 square feet and equipped with 8 state-of-the-art training rooms..